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GDPR & CCPA COMPLIANT

Privacy Policy

Effective Date: August 2026 • Aonab Group (aonabgroup.com)

1. Introduction & Scope

At Aonab Group ("we," "our," or "us"), operating aonabgroup.com, we are committed to protecting your personal privacy and safeguarding your data. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our store.

We comply with the European Union General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the Federal Trade Commission (FTC) consumer privacy standards.

2. Information We Collect

When you browse or make a purchase on our website, we collect the following categories of information:

  • Order & Delivery Information: First and last name, billing and shipping address, contact phone number, and email address to process and fulfill your physical shipments.
  • Device & Usage Data: IP address, browser type, time zone, referral URLs, and pages viewed, collected via standard server logs and cookies to optimize site performance.
  • Payment Transaction Data: All payments are processed directly through PCI-DSS Level 1 certified gateways (including Whop, Stripe, Apple Pay, Google Pay). We never store, see, or retain your credit or debit card numbers on our servers.

3. Meta Pixel, Cookies & Advertising Analytics

We utilize the Meta Pixel (Facebook/Instagram Pixel), Google Analytics, and secure web cookies to analyze shopping behavior, measure advertising conversion efficacy, and deliver personalized product recommendations.

Cookie Controls & Opt-Out:

You have the right to disable or modify cookies through your browser settings at any time. You can also opt out of interest-based advertising via the Digital Advertising Alliance (optout.aboutads.info) or Network Advertising Initiative (optout.networkadvertising.org).

4. How We Use Your Information

We use the order information we collect strictly to:

  • Fulfill and deliver orders (processing payment, arranging courier shipping, and sending invoices/order confirmations).
  • Communicate with you regarding order tracking, delivery updates, and support inquiries.
  • Screen orders for potential fraud or unauthorized charge risks.
  • Comply with applicable legal, accounting, and consumer protection requirements.
LivingAI Companion Mobile Application:

When pairing and using your EMO robot with the official companion mobile application and cloud neural voice services, app-level device telemetry is governed directly by LivingAI's software terms and privacy policies.

We strictly DO NOT sell, rent, monetize, or trade your personal data to third parties.

5. Your Privacy Rights (GDPR & CCPA)

If you are a resident of California, the European Economic Area (EEA), or the United Kingdom, you have the right to access the personal information we hold about you, request data portability, or ask that your personal data be corrected, updated, or deleted.

To exercise any of these rights, please email us directly at support@aonabgroup.com with the subject line "Privacy Request".

6. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our dedicated support desk:

Entity: Aonab Group (aonabgroup.com)
Support Email: support@aonabgroup.com
Response Time: 12–24 hours (Monday through Sunday)