LIMITED LAUNCH ⚡ SPECIAL EVENT: EMO SMART AI PET ROBOT ONLY $50.00 USD • FREE FAST US DELIVERY (5–7 DAYS)
FAST US TRACKED SHIPPING

Shipping & Delivery Policy

Aonab Group • Free US Domestic Tracked Shipping (5–7 Days)

Order Processing Time

Orders are packaged, inspected, and dispatched within 24 to 48 business hours (excluding weekends and US statutory holidays).

Estimated US Delivery Window

Standard US Domestic Delivery takes 5 to 7 business days via USPS, FedEx, or DHL Express.

1. Free Standard Shipping for All US Orders

During our promotional launch event, Aonab Group provides 100% Free Standard Tracked Shipping ($0.00 USD) on all orders delivered within the United States. There are no hidden packaging, handling, or fuel surcharges added at checkout.

2. Real-Time Order Tracking & Notifications

As soon as your EMO Smart AI Robot is dispatched, an automated shipping confirmation email with your courier tracking number and direct tracking URL will be delivered to your registered email address.

You can also check the live transit status of your package at any time in your Customer Portal (Track Order).

3. Courier Partners & Safe Delivery

We partner exclusively with tier-1 national and international couriers:

  • United States: USPS Priority Mail, FedEx Ground, and UPS Express.
  • International: DHL Express, Royal Mail, and Canada Post (5–10 business days).

All packages are shipped in reinforced, shock-absorbent Living AI retail packaging with signature anti-drop foam to ensure pristine arrival.

4. Incorrect Delivery Address

Please verify your delivery address carefully before submitting checkout. If you need to make changes, please email support@aonabgroup.com within 12 hours of order placement so our warehouse team can update the shipping label before package handover.

5. Contact Fulfillment Support

Have a question regarding your tracking or delivery?

Fulfillment Desk: Aonab Group Shipping Department
Email: support@aonabgroup.com
Online Tracking: aonabgroup.com/account